Parent / Carers Charter

Policy statement

At Thorpe Acre Preschool Playgroup, we want all our Parents/Carers to feel welcomed, listened to, understood, accepted, valued and comfortable.

Procedures

To achieve this aim we will,

• Introduce families to one another.
• Promote a caring and understanding approach to other families and their circumstances.
• Liaise with Parents/.Carers to resolve any misunderstandings between families.
• Liaise with Parents/Carers to promote confidentiality between families
• Promote an anti-baised approach between Parents/Carers when resolving concerns amongst families.
• Make known to all Parents/Carers our expected behaviour poster.

UPDATED JUNE 14